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In the ongoing situation of coronavirus (COVID-19), we want to reassure our patients that we are taking the necessary steps in accordance with CDC recommendations.

COVID-19 Policies

  • Our offices are open on a daily basis to continue care of ONLY patients with urgent appointments. All other patient visits are being rescheduled to later dates.
  • We are pre-screening all patients with telephone interviews.
  • Non-patient guests are not allowed into the office and must remain in their vehicles.
  • Patients who have active pulmonary symptoms of any sort, elevated body temperature over CDC-recommended threshold, or history suspicious for exposure to novel coronavirus are asked to reschedule their appointment.
  • Patients should expect re-screening upon arrival to the office, including measurement of their body temperature.
  • To facilitate social distancing we have rearranged our physical office layout and patients may be asked to wait in their vehicles outside the office until sufficient space is available for them to enter the building.
  • In accordance with the newest recommendations from the Commonwealth of Virginia Governor’s Office, patients are asked to refrain from eating and drinking while in the office.
  • In accordance with the Virginia Department of Health (VDH), our physicians are evaluating scheduled surgeries and will call patients to reschedule elective cases.

We have continued to keep up with our high standards of care and to genuinely care for you and your well-being. We understand your concerns about the spread of the Coronavirus (COVID19). 

Fortunately, COVID-19 is susceptible to alcohol and bleach-based disinfectants that are commonly used to disinfect ophthalmic instruments and office furniture. Knowing this, below are additional measures we are taking to ensure we reduce the spread of any cold, flu, or virus:

  • Continuing to sanitize surfaces in our exam rooms, common touch areas, and throughout our offices after every use
  • Educating our staff and patients on proper hand washing technique
  • Enforcing the protocol for our staff of sanitizing of hands consistently throughout the day and when returning to the building from lunch or break 
  • Encouraging patients, staff, and doctors to avoid handshaking
  • Educating our patients and staff to avoid not touch their face and avoid touching eyes, mouth, and nose

If you currently feel sick or have a fever, please reschedule your appointment and contact your primary care physician.

Please also reschedule your appointment if you have traveled outside of the state or to an area at high risk for COVID-19 in the last 14 days.

Coronavirus (COVID-19)

According to the CDC, Coronavirus disease 2019 (COVID-19) is a respiratory illness that can spread from person to person through close contact with another person (within six feet) and through respiratory droplets produced when an infected person coughs or sneezes. 


Symptoms of Coronavirus include fever, cough, and shortness of breath.  These symptoms can appear 2-14 days after exposure.


  • Wash hands frequently with soap and water for at least 20 seconds.
  • Use hand sanitizer that contains at least 60% alcohol if unable to wash hands.
  • Avoid touching your face (eyes, nose, mouth).
  • Avoid close contact with people who are sick.
  • Practice social distancing in public spaces by staying 4-6 feet away from others.

RIV is continuously monitoring the Centers for Disease Control (CDC) and the Virginia Department of Health (VDH) for updates and guidelines. 

COVID-19 Symptoms
COVID-19 Prevention